Hey Renee,
Thank you for the upload of photos! The ELISpot look really great! Its good to use pre-coated plates 
The images also have led me to conclude a few things:
1. My guess is that this plate has not been developed with substrate for an extensive period of time, probably around 10 minutes or even lower. Substrate developement is naturally a big part of how strong spots become but it also leads to higher backgrounds the longer you develop. In this case, I think you have done an excellent job with substrate development. Just right if you ask me. Antigen stimulated spots are easy to read once the reader is properly configured. However, from the perspective of the unstimulated controls, substrate developement was just slighly too short. You can visually see that there are more spots in E1 compared to E3 if you look closely, but due to short substrate development time, the tiny spots in E1 has not been given its full "darkness" and development. In the unstimulated E3 there are fewer spots and the with the time for substrate development time given, they have had more oppertunity to develop stronger. In E1 with many more spots, the time that was given with substrate limited their development. Had you developed for longer, I believe that unstimulated wells would have better reflected your titration of cells. At the same time, you would have risked overdeveloping your antigen stimulated wells with confluent spots as a consequence. In summary, I think you have done it correctly and this can be compensated with different count settings.
2. With a better configured reader I think the differences you show in your initital post could be greatly reduced. Even tough you are on an old software, the same principles of the Youtube clip can sort of be applied. Instead of algorithm C that I recommend on youtube, try algorithm B with settings of 10:10:10.
3. When it comes to the clarity of images inside of the AID software. I think this could be related to a setting called anti-aliasing. It should be checked in the software. I think I mention it in the youtube video but only briefly. Otherwise, check my attachment were I have highlighted the setting in my version. Even tough you are on a older software, it should be in a similar place.
Anti-aliasing in AID readers.pptx